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Nithya Ranganathan
Email : nithya.hariharan2010@gmail.com
Mob : 732-666-8343
111, Saratoga Ave, Apt # 2211
Santa Clara, CA - 95051
PROFILE
• Software professional with over 8 years of experience in Quality Assurance Testing working in Retail,Ecommerce,
Insurance and Finance Domains.
• Experience in leading, managing, planning, executing, tracking multiple complex QA projects under
aggressive timelines, across geographically distributed teams
• Expertise in different testing methods including Functional, Front-end (web-based), Back-end, System
Integration, End-to-End , Regression and User Acceptance Testing
• Expertise in black box and grey box testing methodologies, experience with standard QA and development
tools, and the ability to operate within short release cycles
• Have hands-on experience in Automation using Selenium Web Driver , TestNG, JUnit
• Sound foundation in web-services testing and utilities / technology like SOAP UI, REST,XML
• Involved in improving and executing QA strategy in both Waterfall and Agile SDLC
• Self-driven team player with excellent analytical, problem-solving, multi-tasking and communication skills
• Good Knowledge of the ATG applications such as Estore, CSC, BCC, Content Management system
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SKILLS
• Software Process / Quality Exposure: Agile Methodology, Software Review and Testing, Six sigma
methodologies, Veloci-Q, Effort tracking, Software configuration management.
• Tools used: Rally, Jira ,HP Quality Center (QC), HP Application Lifecycle Management ( ALM ), Selenium,
JUnit, QTP, OMS sterling, Microsoft Visio, SOAP UI
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EDUCATION
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• Debugging tools: Microfocus Express, Expeditor, Firebug (plugin)
• Programming Languages/ Technologies : Cobol, CICS, Easytrieve, HTML, Visual Basic, HTML, Java
• Design and Testing Tools: Databases: Oracle, DB2, SQL Server, IMS
• Operating System: Z/OS, Windows, Unix
• Application Server : Apache Tomcat
• M.S in Software Engineering from Birla Institute of Technology and Science, Pilani, India
• Bachelor of Science in Computer Science from St. Joseph’s college of Arts and Science, Bangalore, India.
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EXPERIENCE
• Software Quality Assurance Engineer , Samsclub.com, Brisbane. (Mar 2012- Present)
• Software Quality Assurance Engineer , Walmart.com, Brisbane. (2010 – Feb 2012)
• Senior Software Engineer, Wipro Technologies, Bangalore, India (2005 – 2010)
PROJECTS
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Domain: Retail - eCommerce
P !roject: S2
Client: Samsclub.com
Project Description:
(Sept 2012- Till Date )
The S2 project was introduced to increase membership spending and customer loyalty. The project consisted of three
major work streams:
MVP – initially to support multiple membership pricing based on geographic location (pilot phase only) and then
national roll out.
eValues later termed Instant Savings – to extend these benefits from Plus members to the entire SamsClub
membership
base. This allowed members to view assigned Instant Savings on-line and to redeem through on-line purchases
Cash Back – to provide an additional incentive to members to upgrade to the plus membership, through the
offering of
In this process the Help Center was also updated to match with the new terms/memberships and functionalities
introduced pilot and non-pilot.
cash back for a certain amount spending
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Roles, Responsibilities and Challenges:
• As QA lead was the S2 modules was responsible for preparation of Master test plan, providing estimates,
assignment of tasks to QA team members of the project, test case creation and review, test execution, Defect
triaging, sprint demonstrations and project co-ordination
• Played a Defect Co-ordinator role for the release.
• Was involved in automating the regression test cases using Selenium based tool.
• Execution of the regression suite before every release both manual and automation.
• Performed browser compatibility testing.
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Environment: HP Quality Center, Remedy, JIRA,UNIX, XML, SOAP UI, PL/SQL, API, AJAX,Web services,REST,
Apache TOMCAT, WINDOWS 2000/XP/7,MS Office Tools
P !roject: Cart and Checkout Redesign
Client: Samsclub.com
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(Mar 2012- Aug 2012 )
Project Description:
The front-end for samsclub.com was completely modified with new styles , look and feel making the checkout process
easy to use and drastically reducing the time to place an order. The redesign pages included the Cart page, site to store
page, shipping page, payment, review and order page and order placement page. This project was implemented using
Agile methodology.
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Roles, Responsibilities and Challenges:
• As the Project QA lead was responsible for preparation of Master test plan, analysis of user stories, providing
estimates, creating tasks in Rally, assignment of tasks to QA team members of the project, test case creation
and review, test execution, Defect triaging, sprint demonstrations and project co-ordination
• Played a Release Co-ordinator role, certifying the QA build
• Onsite/ Offshore coordination, assigning and reviewing tasks of offshore team.
• Was involved in automating the regression test cases using Selenium based tool.
• Execution of the regression suite before every release both manual and automation.
• Performed browser compatibility testing.
• Deliverables include: Estimation, Design, develop & execution of test deliverables. Defect & risk
management.
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Environment: HP Quality Center, Remedy, UNIX, RALLY, XML, SOAP UI, PL/SQL, API, AJAX, Web services,
SOAP UI, Apache TOMCAT, WINDOWS 2000/XP/7,MS Office Tools
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roject: HP Photo Kiosk , Pharmacy MQ to Web service projects ,
Pharmacy Rx Redesign
Client: Walmart.com
(Apr 2011-Feb 2012 )
Project Description:
HP Photo Kiosk project is about new creative photo products hosted on Walmart.com site, which are then fulfilled by
HP/Snapship. Testing involves validating the integration and end-to-end flows between Snapfish – Walmart – HP.
Pharmacy MQ to Web-service project involves redesigning of communication medium between Walmart.com to ISD to
Walmart stores from MQ to Web-service technology. Testing scope includes complete end-to-end and integration
testing.
Roles, Responsibilities and Challenges:
• As System-Integration (SIT) lead, responsible for preparation of Master test plan, test case creation and
execution.
• Performed Defect triaging and project co-ordination
• Onsite/ Offshore coordination, assigning and reviewing tasks of offshore team.
• Execution of the regression suite before every release both manual and automation.
• Work around requirements and fix prioritization with 3rd party vendors.
• Performed browser compatibility testing.
• Main challenge in this project is coordinating the testing activities between different team including external
teams like HP / Snapfish /Fuji in case of Photo Kiosk project and ISD in case of Pharmacy MQ redesign
project.
• Deliverables include: Estimation, Design, develop & execution of test deliverables. Defect & risk
management.
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Environment: HP Quality Center, Remedy, UNIX, XML, SOAP UI, PL/SQL, API, Web services, Apache TOMCAT,
WINDOWS 2000/XP/7,MS Office Tools
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PHON E : 877 D I A L WC C • FA X: 714 844 9091
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Project: ASDA UK Groceries
Client: Walmart.com
(Dec 2010 – Mar 2011)
Projects Description:
ASDA UK groceries (MTEP architecture) is the online shopping website of Walmart.com for groceries in UK. This
project involves System Integration and End-to-End testing of the e-commerce application. Testing includes different
platforms and systems ranging from front-end web application, payment gateway, fulfillment and settlement. This
testing also involves different input data flow validation including Content management (Fat wire) and Point of sale
Simulation.
Roles, Responsibilities and Challenges:
• Responsible for Test plan creation, Test case documentation, Test executions and Defect tracking
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Coordinated testing activities with different teams like fulfillment and payment gateway team
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PHON E : 877 D I A L WC C • FA X: 714 844 9091
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• Onsite/ Offshore coordination, assigning and reviewing tasks of offshore team.
• Execution of the regression suite before every release both manual and automation.
• Performed browser compatibility testing.
• Performed integration and regression testing of the application.
• Main challenge in this project was to stub out some of the external applications, manual DB updates using
SQL scripts, manual server feeds updates by editing files in Unix server
Environment: HP Quality Center, Remedy, UNIX, XML, SOAP UI, PL/SQL, API, Webservices, Apache TOMCAT,
WINDOWS 2000/XP/7,MS Office Tools
omain: Insurance
Client: Hartford Insurance Group (HIG)
Projects :
Pave Publishing - Development of Output Strategy Product (OSP) in Exceed Architecture. This includes publishing
the Declaration page, Endorsements, stuffers and ID cards to the Auto Insurance Policy Holders. The main challenge in
this project is to replicate the entire legacy PLA auto application OSP system with a new environment which is based
on Exceed Architecture retaining the existing business functionalities as it is.
Speed To Market (Auto) - Enhancement of the Personal lines AUTO applications to provide agents with the facility of
issuing policies to AARP (American Association of Retired Persons) members. KY TAX- This involved generating a
new tax code system in the state of Kentucky for Hartford Auto Insurance policy holders as per state regulations and
make changes to the rating criteria accordingly.
Personal Line Auto - DMV, Financial Security and Responsibility System (FSRS), Ratabase (rating engine)
enhancements for state regulatory changes, new products introduction, changes in rating depending on market
fluctuations, enhancing the rating criteria to have more value to the customer.
DMV Reporting - An auxiliary application developed to support the statutory reporting requirements of the State
Motor Vehicle department. Methods, format and frequency of reporting varies from state to state, each having obscure
elements in its regulations.
(Sep 2005– July 2010)
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Roles, Responsibilities and Challenges:
• As project lead was responsible for effort estimation, resource planning, task allocation and managing
deliverables.
• Lead the team in unit testing, integration testing, Quality assurance testing and User acceptance testing
support.
• Worked directly with the Client team in analysis of the legacy application and designing a new system with
Exceed architecture.
• Development of DMV enhancement in Mainframe technologies
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En ! vironment: Selenium IDE,Junit,Mainframe Cobol, Expeditor, IMS DC/DB, DB2, JCL, File aid, Micro focus
Revolve, Mainframe express debugging tool, HP Quality Center, Bugzilla, UNIX, XML, PL/SQL, WINDOWS 2000/
XP/7,MS Office Tools
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Involved in testing both Front-end systems (Web application), backend systems, online and batch modules
Involved in automation of test cases using Selenium.
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AWARDS & RECOGNITIONS:
• Feather in My Cap (FIMC) Award – Awarded at Wipro technologies, for my zeal to mentor the new team
members on the PLA application and successful execution of Common Product and KY tax code assignment
project.
• Feather in My Cap (FIMC) Award – Awarded at Wipro technologies for executing the first thread of the
new application in the PAVE publishing (development) project successfully and for guiding the team.
• Received Client Appreciation award for obtaining a CSAT rating of 6.75/7 in the Pave Publishing project and
for delivering the data mining task from PLA to Exceed Application with high quality.
Involved in preparing Test Strategy document, Test plans, Test Cases and effectively executing positive and
negative Test Cases, defect management using Quality Center tool
9233 RESE A R C H DRIV E • IRV INE C A LIFORNIA • 92618
PHON E : 877 D I A L WC C • FA X: 714 844 9091
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